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Privacy Policy

Privacy Policy

Effective Date:  05/01/2012

This privacy policy applies to the website http://www.ultimateglobes.com/ owned and operated by Brand Runner, Inc. (Henceforward Brand Runner, We, Us). This policy describes how Brand Runner collects and uses the personal information you provide on our site.  It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.  By using our site, you consent to our privacy policy. 

Brand Runner, Inc. has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information.  The TRUSTe program covers only information that is collected through this website, www.ultimateglobes.com and does not cover information that may be collected offline. 

TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy Trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at Brand Runner, Inc., PO Box 954224, Lake Mary Florida 32795. If you are not satisfied with our response you can contact TRUSTe here

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number and credit card information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

As is true of most web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. 

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users movements around the site and to gather demographic information about our user base as a whole. 

We do not link this automatically-collected data to personally identifiable information.  For more information on anonymous tracking on our site, please refer to the Tracking Technologies section below.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested; To allow us to better service you in responding to your customer service requests; To quickly process your transactions; To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

Do we disclose the information we collect to outside parties?

We will share your personal information with third parties only in the ways that are described in this privacy policy.  We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice and receive your consent, except as described below. The term "outside parties" does not include www.UltimateGlobes.com, the parent company Brand Runner, Inc. or its network of stores. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may also disclose your personal information:  as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; if Brand Runner is involved in a merger, acquisition, or sale of all or a portion of its assets; to any other third party with your prior consent to do so.

Additionally, we may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, offering customer service, processing payments and facilitating feedback on our products. These companies are authorized to use your personal information only as necessary to provide these services to us.

 

How can you opt-out, remove or modify information you have provided to us?

If your personally information changes, or if you no longer desire our service, you may correct, update, amend, delete, or request deletion of your information by making the change in the Account Settings area of the site, by emailing our Customer Support at support@brandrunner.com or by contacting us by telephone or postal mail at the contact information listed below.  We will respond to your request to access within 30 days.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

In general, we will retain your information for as long as your account is active or as needed to provide you services and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at support@brandrunner.com. Please note that due to email production schedules you may receive any emails already in production.

What tracking technologies do we use?

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

We employ a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a users computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers personally identifiable information.

The use of cookies and/or web beacons by our service providers and other 3rd party elements on our site is not covered by our privacy policy.  We do not have access or control over these trackers.  The use of these trackers by 3rd parties helps them better manage their content on our site, or provide their services to you.  We do not tie the information gathered to our Customers or Users personally identifiable information.

We partner with third party ad networks to either display advertising on our Web site or to manage our advertising on other sites.  Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.  If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here.  Please note this does not opt you out of being served advertising.  You will continue to receive generic ads.

http://www.networkadvertising.org/managing/opt_out.asp

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.  Unfortunately, no method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at support@brandrunner.com.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Refer a Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friends name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the respective site.  Brand Runner stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. 

Your friend may contact us at support@brandrunner.com to request that we remove this information from our database.

Our Blog

Our Web site offer a publicly accessible blog. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@brandrunner.com.  In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

To leave comments on our blog, you can log in using sign-in services such as Open ID. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address. 

Social Media Features

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes to our policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Contact Us

support@brandrunner.com

UltimateGlobes.com
PO Box 954224
Lake Mary, FL 32795 USA

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