Operations During the COVID-19 Health Crisis
At Ultimate Globes, our #1 priority is providing excellent service to our customers from the time you place your order to the moment it arrives. Also, our employee's safety is of paramount importance. Please be assured that we are taking all necessary steps during these uncertain times to ensure the safety of our employees while providing you with the highest level of support. Here are a few things you should know:
Product Availability: The selection of in-stock items you find on our site are currently available to ship. Orders are being processed as usual and shipped the next business day.
Support: Our support staff is currently operational and available M-F 9 am - 5 pm ET to answer your calls, emails and assist you with any order questions.
Shipping: We use FedEx for the delivery of our products to our customers. Carriers such as FedEx are considered essential business services and at this time there are no reported service interruptions, including to states with state-mandated shelter in place orders.
We would like to thank you in advance for trusting your order with Ultimate Globes. Our company appreciates every customer who chooses to support small businesses like ours. If you need any assistance finding the perfect globe or with an existing order, we are here to help.